Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Pitch Notes operates under a licence issued by the Curacao eGaming Authority, which you can verify by clicking the licence seal in the site footer. The company complies with the regulator’s rules on fair play, anti‑money laundering, and customer data protection. Always cross‑check the licence number on the regulator’s official website for extra assurance.
02 How does Pitch Notes produce its match predictions?
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Our team of analysts blends statistical models, historical match data, and real‑time player form to generate each prediction. Each tip includes a confidence rating derived from factors such as head‑to‑head records, injuries, and tactical setups. Predictions are refreshed up to 30 minutes before kick‑off to account for any last‑minute changes.
03 What payment methods are accepted for premium subscriptions on Pitch Notes?
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Pitch Notes accepts Visa, Mastercard, Skrill, Neteller, direct bank transfer, and cryptocurrencies (BTC, ETH, USDT) for premium subscriptions. Payments are processed over a 256‑bit SSL‑encrypted connection, and you can view or cancel recurring billing from your account settings. Invoices are sent to your registered email after each successful transaction.
04 Can I follow Pitch Notes predictions on any sportsbook?
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Yes – our predictions are not tied to a specific betting site, so you can use them on any licensed sportsbook you prefer. We provide odds in decimal format and include a simple conversion tool for fractional or American odds on the site. Always compare odds across multiple books to ensure you get the best available price.
05 How does Pitch Notes protect my personal and financial information?
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Pitch Notes safeguards your data with 256‑bit SSL encryption, bcrypt‑hashed passwords, and optional two‑factor authentication (2FA) for login. We do not share your personal or financial information with third‑party marketers. You can enable 2FA in the security section of your account for an extra layer of protection.
06 How can I cancel my subscription or delete my account?
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To cancel a subscription, log in, go to ‘My Account’ → ‘Subscription’ and click ‘Cancel’; the cancellation takes effect at the end of the current billing period. If you wish to permanently delete your account, submit a request through the ‘Privacy’ page, and we will erase your data within 30 days in line with our privacy policy. All cancellation and deletion requests are confirmed by email.